Copenhagen School of Design and Technology


Design of complex it-systems, domains, processes and decisions

Danish title
Design af komplekse it-systemer, domæner, processer og beslutninger
Study programme
Business Economics & Information Technology
Type of education
Full time education
Level of education
Bachelor Programme
4. semester
Duration of the subject/module
1 semester
Programme elements
Danish and English
Start time
Guldbergsgade 29 N, København N
Subject number
Responsible for the subject(s)/modul(es)
Jesper Skovsgaard Frederiksen
Tue Hellstern
Muniba Talha
  • Purpose and learning objectives

    Students learn how to work with the design of complex IT systems, domains, processes and decisions based on selected theories of IT architecture, distributed systems, service management, systems development, decision theory and data science as well as a number of new technologies, including microservice, domain driven design and machine learning.


    The student has gained development-based knowledge, understanding and an ability to reflect on applied theories, methods and tools regarding
    *  Artificial intelligence and neural networks
    * Handling of Business Intelligence data in organisations
    * Data set visualisation
    *  NoSQL databases
    *  Data-driven decision theory, including selected decision problems from the fields of 
mathematics, computer science, operations research and / or cybernetics and use of the same 
in response to business-related issues
    *  Incremental development of IT systems, including Microservice architectures and DevOps
    * APIs and their business application, Web Services and Service-oriented IT architecture
    * Frameworks for working with IT architecture
    * The importance of IT architecture in business agility and systems development
    * Virtualisation and associated techniques, containers and cloud systems.
    * Issues and methods for establishing security in IT systems, including SSL, VPN, encryption, certificates and virus scanning
    * Privacy by design.


    The student masters skills related to the use of theory of methods regarding 

    *  design of complex, loosely coupled IT systems with a focus on information gathering and modelling of business domains 

    * design of a strategic service vision including a service concept and definition of the need for service delivery systems and their IT content 

    * design and use of machine learning solutions, including associated data handling 

    * design and development of business processes based on a rational data-driven business 

    *  use of APIs 

    * use of a virtual environment 

    * design, development and testing of distributed IT systems 

    * decision-making in project management.


    The student is able to handle complex and development-oriented issues regarding 

    * The use of data in business processes including decision-making, decision support and decision systems. 

    The student is able to participate independently in work with
    *  IT business analysis, including analysis and design of an IT system in accordance with domain needs of a business 

    * design of IT systems to support business and decision-making processes 

    *  development and continued development of complex distributed and virtual IT systems in 
multidisciplinary collaboration.

The student is able to identify their own learning requirements and develop their own knowledge, skills and competencies in relation to 
design of complex IT systems, domains, processes and decisions.

  • Type of instruction
    Lectures and assignments, combined with 5 major practical interdisciplinary case assignments, where the subject content is used intensively.
  • Subject/module requirement for participation

    Equipment needed to participate
    We assume students to have a laptop that runs Windows 10 (or later) or Mac OS X 10.12 (or later).

    Older versions of Windows or Mac OS and Linux might work in most cases – but is not supported with help to install open source tools or handle teaching examples.
    We assume students have a HDMI-port or miniDVI/lightning port on their laptop.
    In a select few teaching situations (not in 1st semester) examples are used, that does not work well with less than 4 GB RAM Memory – for this 8 GB RAM is recommended.

    Students will need office software (Microsoft, Apple, Google, or..).
    Students need to be able to produce and read pdf-documents, Word-documents, Powerpoint-presentations and Excel-spreadsheets.
    There exist a Microsoft cloud version that becomes available when you set up a free one-drive account.

    An Internet browser needs to be available (i.e. Chrome or Safari).
    We strongly recommend students to have access to Facebook and a private Facebook-account.

  • Exam

    The learning outcomes of the exam are identical with the learning outcomes of the subject(s)/modul(es)

    Prerequisites for access to the examination
    To take the exam, the student must submit all the assignments specified on KEA's learning platform.
    Exam in one or more subjects
    Subject/module is tested with the following modules
    The exam is a portfolie exam

    There is one external, individual portfolio exam in the fourth semester.
    The exam consists of 2 parts:

    a) A portfolio of products
    b) An individual oral exam

    Portfolio of products:
    The basis for the examination consists of selected assignments, which together constitute the portfolio of assignments. The assignments have been selected and described in the semester guide, which is available at the start of the semester. The assignments can be prepared individually or in groups.

    The portfolio of products consists of a customized, individual, product package from the courses 'Digital Transformation and Management' and 'Design of Complex IT-systems, Domains, Processes and Decisions'.

    An individual oral exam:
    The starting point of the oral part of the exam is the portfolio of products, which will be asse
    ssed by the examiner before the exam.

    The exam is an external examination with both internal and external examiner
    Type of exam
    Combined written and oral examination
    The starting point for the oral part of the examination is the portfolio of assignments.
    The oral exam lasts 30 min. incl. grading.
    An overall grade is given according to the 7-point grading scale.
    Individual exam or group exam
    Exam languages
    1. Individual presentation based on report: 5 minutes.
    2. Individual examination: 20 minutes.
    3. Discussion of performance and announcement of grade: 5 minutes.
    Type of evaluation
    7-point grading scale
    External censure
    Exam criteria
    The student will receive an individual grade for the overall performance covering the portfolio, presentation and individual examination. The evaluation of the performance is based on the degree to which it complies with the purpose and learning objectives of the subjects, as described in the curriculum.
hours of teaching
hours of preparation
The figure shows the extent of workload related to the subject divided into different study activities.

In the subject Design of complex it-systems, domains, processes and decisions you will receive 210 hours of instruction, which corresponds to 279 lessons (1 lesson = 45 min.) and 38% of your total workload for the subject.

The teaching primarily consists of the following activities: classroom teaching, cases, exercises.
The preparation primarily consists of the following activities: reading the curriculum, group work, exercises.

Read about KEAs Study Activity Model

*KEA can deviate from the number of hours if this is justified by special circumstances