Whether you consider working as a consultant or pursue another role in your future professional life, Professional Services is a dominant part of the business and IT areas. This elective will teach you how to deliver as a consultant and how to develop
and manage a Professional Services Business.

Why services matters? The prosperity of modern countries is mainly created in the service sector, which is contributing with more than 75% to both employment and economic growth. Most businesses have a service component, why successful and profitable delivery of services is instrumental.

Consulting: This part of the elective covers the most important aspects and capabilities of working in a professional services organization. What it means to be a consultant, what you do and how you do it.

Professional Services Management: In the other part, we focus on management and you will learn the key elements, which are required to start your consulting business or work on a management level in a service company. You will learn some of the typical challenges
that managers face – and try to resolve them in case
work.

Can identify clients needs
Can build a proposal with a delivery plan
Can succesfully present to clients
Can initiate, deliver and close typical IT-consultancy
projects

Combine and apply the models, theories
and technics to successfully sell and
deliver a consultant project at junior level
and to deliver as a service professional in
a product service organizationt