Digitalization of business processes and workflows supported by Business Process Management (BPM) and process-aware information systems (PAIS) is being pushed forward both in public and private businesses as a means to improve both efficiency and quality of services offered to citizens and customers. BPM will in many cases support a better visibility and understanding of cross-organizational processes. It is a main focus of the course to illustrate how such processes interact. Since industry standard information systems are often used to support such cross-functional processes these systems and concept like best practice will have a significant role on the course too. The origins of BPM in process thinking will be examined before we move on to introducing business process modeling using IBM’s BPM tools like BlueworksLive and Process Designer which are based on the Business Process Model and Notation (BPMN) industry standard.

The course will also include introduction to Robotics Process Automation (RPA).

Learning goals made simple – a summary
The course will introduce the student to techniques and tools for discovering, modelling and deploying business processes as well as to applications using the state-ofthe-art cloud-based design and simulation tools for BPMN process modelling IBM BlueworksLive.

A special emphasis will be put on hands-on experience with IBM BPM tools from modeling to execution of a BPM application through cases designed in collaboration with industry partners.