Copenhagen School of Design and Technology


Working as a Business Analyst (EN)

Danish title
Working as a Business Analyst (EN)
Study programme
Business Economics & Information Technology
Type of education
Full time education
Level of education
Bachelor Programme
5. semester
Duration of the subject/module
1 semester
Programme elements
Start time
Guldbergsgade 29 N, København N
Subject number
Responsible for the subject(s)/modul(es)
Janni Høyer Thoft
Helle Schade-Sørensen
  • Purpose and learning objectives

    Most of us have probably experienced using poorly designed it-solutions, that do not fulfill our needs. As an example, ‘Sundhedsplatformen’ (the Danish health care itsolution), an it-solution designed for the US health care system. The health care system in the US is very different from the Danish, and the IT-solution has been heavily criticized for not fulfilling the needs of the Danish health care system.

    That’s why business analysis is so important. As a business analyst you are the mediator between business and IT and it is your responsibility to analyze, identify, and describe business and user requirements in a way, so that IT understands the needs. Doing this properly will ensure, that the It-solution delivered will fulfill the requirements.

    The goal of the course is to give you the toolbox of a business analyst and the skills to choose the relevant tool depending on the problem given, so that you can perform business analysis in any given business area, solving any given it-problem.

    The course will add new tools to your existing toolbox as user stories, process modeling with BPM and modeling of business rules.


    • How different context influences how to perform the analysis
    • The semantic gap as a challenge
    • Different approaches to identify stakeholders and user needs
    • Models and technics to describe current situations in a domain (as-is)
    • Models and technics to identify gaps between current state and needs
    • Models and technics to describe needs in a way so that both the business and it understand the needs, to ensure the fulfillment of the business needs.


    • Can use different technics to collect and identify user needs.
    • Can use different models and technics to describe current situation/domain.
    • Can use different models and technics to identify the gap between current situation and the user needs.
    • Can use models and technics to describe requirements to a new or improved it-solution.


    • Manages to choose relevant tools depending on the problem needed to be analyzed and described.
    • Manages to solve real life problems with the technics and models.
    • Can interact with people from both the business and the IT area.

  • Type of instruction
    The lectures will be based on cases, supported by theory.
    Some of the cases will be delivered from KEA’s external partners others will be based on problems which the student themselves have experienced and others will be
    formulated by the lectures using their experiences from practice.
  • Exam

    The learning outcomes of the exam are identical with the learning outcomes of the subject(s)/modul(es)

    Prerequisites for access to the examination
    During the elective cases with external partners will be mandatory group case hand-ins. Each of these includes a small report and a class presentation. These cases (max. 2) will be evaluated and has to be approved before the group/student can take the final elective exam.
    Exam in one or more subjects
    Subject/module is tested standalone
    Type of exam
    Combined written and oral examination
    A hand-in in the form of a written group report which is to demonstrate the students’ ability to combine theory and practice.
    Individual exam or group exam
    Individual or group, 2-6 participants
    Exam languages
    1. Group presentation based on the report: 5 min. per group member
    2. Group examination and discussion: 25 min.
    3: Discussion of performance and grading: 10 min.
    Type of evaluation
    7-point grading scale
    Internal censure
hours of teaching
hours of preparation
The figure shows the extent of workload related to the subject divided into different study activities.

In the subject Working as a Business Analyst (EN) you will receive 65 hours of instruction, which corresponds to 86 lessons (1 lesson = 45 min.) and 24% of your total workload for the subject.

The teaching primarily consists of the following activities: classroom teaching, cases, external lectures, interdisciplinary project-based teaching.
The preparation primarily consists of the following activities: reading the curriculum, group work, project work.

Read about KEAs Study Activity Model

*KEA can deviate from the number of hours if this is justified by special circumstances