Resilient Leadership in the emerging of a new reality; a volatile, uncertain, complex and ambiguous (VUCA) world.

The first part of the course deals with the sociological level of VUCA. The VUCA world, described as a rapidly changing, highly turbulent, and unpredictable business environment, presents entirely new challenges. On closer inspection of the VUCA world and its characteristics, the changing conditions of the macro-environment are based on an increase in complexity. The students will learn to reflect on these emerging challenges of constant, relentless, and volatile change. Learn strategies for navigating these challenging environments, through the development of adaptive and agile organizations and emotionally agile leaders, teams and individuals.

The second part of the course will continue with the effects VUCA has on the organizational level. The student will be introduced to research on how to create world-class, high-performing IT teams enabling amazing business outcomes. The student will learn about the basic foundational principles of DevOps grounded in agile and lean philosophies with a particular focus on the culture and the DevOps mindset and learn to reflect on how to replicate DevOps into their own Organisation.
I this part we will also take a look at the new ISO 22316 Organizational Resilience standard.

The third part of the course will move to the individual level of VUCA. This part of the course will help students’ navigate with their emotions and build their emotional agility through a process called the Resilience Cycle and other tools. The process starts with releasing resistance, so we can stay present to what's happening by increasing rapport with ourselves. As a result, we can create new meaning, expand our identity, and ultimately have more choices. Then, with new choices open to us, we can anchor the outcome we want, enroll and engage our teams in pursuing that outcome, and keep everyone agile and powerful as new changes arise. As resilient emotion-focused leaders, it's our job to add more options to the menu of possible behaviors - both for others and for ourselves.

The graduate:
• possesses a broad knowledge of the business term VUCA (volatile, uncertain, complex and ambiguous),
• possesses knowledge of, and is able to independently read appropriate research methods and analysis to profession related research and development activities related to DevOps,
• possesses knowledge, is able to display an understanding, reflect over and identify the potential of emotion-focused leadership, emotional intelligence and being emotional agile.

The graduate is able to:
reflect on their own practice, as well as their profession’s challenges, in an VUCA perspective and as part of a broader social context (environment, business and organization) and deeper individual territory (mental models, beliefs and feelings),
• independently, disseminate effectively and clearly information to all stakeholders about the chosen organizational transformation,

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