Structure of computers and operating systems, network communication technologies,
software applications, IT governance, and IT transparency

The student has development based knowledge and understanding about and can reflect on
applied theories and methodologies regarding
1) the structure of computers and computer components
2) operating systems and platforms
3) network communication technologies
4) different software applications types
5) IT-governance and IT transparency in an organization

The student masters skills regarding the application of
1) theory and methods to analyze properties and interrelationships between different
information technologies
2) theory and methods to analyze an organization’s IT service management processes and
strategy
3) theories and methods to analyze the IT governance in an organization
4) selecting and presenting relevant solution models regarding IT-service management
processes to collaboration partners and users

1) the discipline-specific and interdisciplinary collaboration regarding the evaluation and test
of information technology
2) independently participating in formulating an IT governance strategy and implementing it
in the organization
3) understanding a layered communication model and addressing in networks
4) identifying own learning needs and developing own knowledge, skills, and competences in
relation to IT governance and IT transparency